We're here to help

Contact us

Reach out directly and we'll get back to you, usually within 1–2 business days.

kyle@nebopartners.com

Common topics

Quick answers to the things people ask us most.

Managing your subscription

To manage or cancel your subscription, open Settings > [Your Name] > Subscriptions on your Apple device and select Shep.

Account & data deletion

You can delete your account from the app settings and your data will be deleted as well. Note that subscriptions are managed by apple so if you wish to unsubscribe, you must do so in iCloud Settings.

Technical issues

Running into a bug or something not working? Email us a short description of the issue and we'll dig in.

Feedback & feature requests

We'd love to hear from you — send your ideas, requests, and what you wish Shep could do.

Looking for something specific?

Most questions about how Shep works are answered on our FAQ.

Visit the FAQ